Deal with the Experts......

Month: August 2016




Data loss can be very detrimental to any individual user or company especially in East Africa whereby companies are growing at a very promising rate. Companies tend to save all their data in raidserverswhich are no exception to failure. In event of failure of these servers whereby there are no backups of the data, these companies tend to lose a lot of business and it might lead to the uneventful death of the companies.

Even for individuals, data loss also causes a lot of agony to these individuals. If you ever find yourself in such a situation where your hard drive crashes, falls, starts making some clicking noises inside(a sign that your hard drive might crash at any time) or any other case whereby your data is inaccessible, avoid using the freely available data recovery software especially if you are no data recovery expert as they tend to cause more harm than good to your data and hard drive or any other storage media that you may be trying to recover the data from thus making it difficult to perform any data recovery on it.

Some of the storage devices that are recoverable include; Data Recovery on Hard Disks, Servers,Laptops, Mobile Phones, NAS, SAN, RAID, Memory Cards, SSD Drives,Flash Drives etc.

You may also try and disconnect the server from power to ensure or minimize the physical damage to the hard drives and for the removable media, disconnect it from the computer and contact data recovery experts who may help in RAID data recovery in servers and also hard drive or nay digital storage media data recovery.

Consult with a reliable and reputable recovery firm such as East Africa RecoveryExperts based in Nairobi Kenya. We provide professional data recovery services not only in Kenya but East Africa at large, so no matter where you may be;Kenya, Uganda, Rwanda, Tanzania don’t worry, we shall sort you out. Contact UsToday On 0716 079 961 for more information.


When your hard drive fails or is about to fail, there are several things that come to one’s mind on how to try and salvage the data that was in the hard disk drive. Most of these things end up causing more damage to the drive such that any data recovery attempts are not productive. If you ever find yourself in such a situation, God forbid, contact data recovery experts immediately for professional advice and hard drive recovery. Most of the things that one should not do to a failing or failed hard drive include;
  • Leaving the drive powered on: Once you hear your hard drive making some clicking noises know that it’s about to fail, immediately disconnect it from power or from the computer it’s connected to. Once you leave it connected to power it causes more damage to the hard drive hence reducing the chances of data recovery.
  • Opening the drive: There’s a thought that comes to mind of how you can open the hard drive and try and fix it. Ignore that thought if you are no data recovery expert as it will cause more harm than good to the hard drive hence any data recovery attempt will fail.
  • Replacing the PCB(Printed Circuit Board): The PCB or ’ Motherboard ‘in layman’s language is very crucial to the hard drive as it contains all the information regarding that hard drive and any attempts to replace it will destroy the hard drive hence diminishing any chances of data recovery.
  • Running any disk tool or utility: There are several freely available disk tools that may seem helpful to recover the data all by yourself but truthfully speaking and out of experience, these tools do more harm than good to your hard drive.
  • Formatting the hard drive: When a hard drive fails, most of the times it brings a ‘format disk’ message such that you can’t access your data. In such a case contact data recovery experts who will be able to advice on what to do and if the drive is not severely damaged, retrieve your data. DO NOT FORMAT THE DRIVE as it will diminish any chances of data recovery.
  • Performing a system restore: Once you have performed a system restore to a failed drive you might lose your data in the process or even damage the hard drive.
  • Knocking, dropping or bumping the hard drive: A failed hard drive needs to be treated in a delicate manner hence it should not be knocked, dropped or bumped into anything as this might cause more damage to it than it was initially.
  • Putting the drive in the fridge: Most of the tech tips we get online suggest that if you put a faulty device in cool temperatures for some time they often rejuvenate. This may apply for laptop or phone batteries, though not given it will work, but as for hard drives it’s given that the drive will be physically damaged or even corrupt the data that even if it will be recoverable it will not work.
  • Writing data to the drive: When you hear some clicking noises from your hard drive, do not write any more data to it as it might crash while writing data from it. So whenever this happens to you contact data recovery experts.
  • Making rash decisions: Most of the above outlined points may be among the rash decisions but there are several cases where the anger and frustration brought about by the failing of a hard drive may cause you to destroy your hard drive or even the whole computer. In case your data is vital you need to relax and don’t let your anger get to you as the case might not be complex and the cost of recovering the data will be lower than it will be when you have angrily destroyed the disk.
In case you need any assistance in data recovery in Kenya or East Africa at large for any digital storage media, contact East Africa Recovery Experts on 0716079961

Signs that your Laptop is about to experience data loss


Losing very vital data is not fun at all, trust me, I have seen the face that many of the guys have when they come with a case of data loss and it’s heartbreaking. Fortunately there are several warning signs that may give you an indication that your hard drive is about to crash. These signs give you a bit of time to prepare for the worst by backing up your data and avoid incurring the hefty costs that come with data recovery. If you keep a keen eye for the following signs you stand a chance to avoid Datageddon (Data Armageddon).

  • Frequent cryptic error messages while performing typical tasks such as copying/ moving files or folders.
  • Long wait times to access folders and files.
  • Distorted data output from open folders and files or printouts.
  • Frequent crashes, especially during windows boot up.
  • Disappearing folders and files.
  • Distorted or changed folder/file names.
  • Unusual grinding/clicking sounds from the hard disk.
  • ‘Blue screen of death’ is a sign that there’s a major issue with your laptop’s hard disk.

Clicking sounds coming from the hard disk is a great indicator of disk trouble. A normal working hard disk should not have any strange sounds, therefore if you hear any strange sounds coming from your hard disk that tend to get louder as you continue using the laptop, quickly opt to back up your data and be prepared to replace the drive.

Most of the times when a laptop hard disk is about to crash it becomes nearly impossible to copy/move files on/from your hard disk. If you encounter such a situation remove the hard disk from the laptop, buy an enclosure for it and use it as an external hard disk. This makes it easy to copy or move files from the hard disk. If in case you are not comfortable handling electronics, visit a computer techie who will assist you to remove the hard disk and install the external enclosure for you.

If you still can’t access your data, contact a data recovery expert for professional diagnosis on the disk and also advice on the next step to take for you to get back your data.

The key point to note here is that you need to perform regular backups on your data as you may not necessarily note the above in good time and the hard drive could crash at any time hence losing your data.


RAID stands for Redundant Array OF Independent Discs, which is a data storage technology that combines multiple physical disk drives into a single logical unit for the purpose of data redundancy or even both.
1) Software RAID: RAID system that doesn’t require a dedicated hardware RAID controller. The RAID compatibility depends on the operating system. It applies whereby there is a single disk with two partitions; one to boot from and the other for data storage.
2) Hardware/Physical RAID: RAID controllers are required in this setup. This controllers support different levels of RAID and also specify the kinds of disks to be used in the array; SSD, SATA OR SAS.
RAID 0: Consists of stripping, without mirroring of parity. The capacity of this level of RAID is the sum of all the disks in the set. Failure of one disk in the set causes loss of the entire RAID and the chances of data recovery are minimized.
RAID 1: Consists of data mirroring, without parity or stripping. Data is written identically to two or more drives therefore producing a mirrored set of drives in the set.
RAID 2: Consists of bit-level stripping whereby data is stripped in a way that each sequential bit is on a different drive.
RAID 3: Consists of byte-level stripping whereby data is stripped in a way that each sequential byte is on a different drive.
RAID 4: Consists of block-level stripping with dedicated parity whereby the read/write operations do not spread across all data drives.
RAID 5: Consists of block-level stripping with distributed parity whereby the parity info is distributed among all drives requiring all drives but one to be present to operate. Upon failure of a single drive, subsequent reads can be calculated from the distributed parity such that no data is lost.
RAID 6: Consists of block-level stripping with double distributed parity. This provides fault tolerance of up to two failed drives.
Nested (Hybrid) RAID: Many controllers allow RAID levels to be nested. The elements of RAID may be individual drives or arrays by themselves.

Note: Attempting to recover a RAID without an unexperienced data recovery specialist can put your critical data at further risk. When hardware malfunction is a component of the problem, permanent destruction of data can occur with failed recovery attempts.

With alot of experience on Raid recovery and through our advanced and up to date technology.East Africa Recovery Experts has the capacity and technical expertise required to solve complex, technically challenging RAID recoveries.

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